Terms of Service

1. Scope, Binding Agreement & Definitions

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding agreement between you (“User”, “you”, or “your”, whether acting individually or on behalf of a corporate entity) and CryptoEscrow Desk LLC, a Delaware limited liability company (Entity File No. DE-7394812) doing business and trading as CryptoEscrowDesk (“the Platform”, “Escrow Agent”, “we”, “us”, or “our”), governing your access to and use of our cryptocurrency escrow platform, website, proprietary double-entry ledger, and associated digital asset custody settlement services.

By registering an account, initiating an escrow transaction, accepting a transaction invite, or depositing digital assets with the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and AML & Compliance Policy.

Key Defined Terms

• “Buyer” (or “Depositor”): The transacting party responsible for depositing digital assets into escrow to pay for goods, digital assets, domain names, intellectual property, or contracted services.
• “Seller” (or “Beneficiary”): The transacting party responsible for delivering the agreed goods, digital property, accounts, or services to the Buyer upon notification of escrow deposit funding.
• “Escrow Property”: The specific cryptocurrency units deposited by the Buyer into a designated escrow deposit address and held by the Platform under double-entry ledger control.
• “Inspection Period”: The agreed timeframe (default 24 to 72 hours, unless custom terms are specified in the transaction agreement) during which the Buyer must inspect, test, and verify the delivered items or services.
• “Escrow Instructions”: The mutually agreed terms, description of deliverables, accepted cryptocurrency, transaction amount, fee allocation, and milestone conditions recorded within a specific Transaction Reference record on the Platform.
• “Dispute Notice”: A formal electronic submission made by either the Buyer or the Seller within an active transaction thread challenging the release or refund of Escrow Property.
• “Underlying Transaction”: The separate bilateral commercial arrangement, contract, or agreement between the Buyer and Seller for which the Platform provides neutral escrow settlement.

2. Eligibility & Account Integrity

To register an account or participate in an escrow transaction on CryptoEscrowDesk, you must satisfy the following mandatory criteria:

• You must be at least eighteen (18) years of age, or of legal age to enter into binding contracts under the laws of your applicable jurisdiction.
• You must possess the full legal power, authority, and capacity to agree to these Terms and perform all obligations herein. If you are acting on behalf of a legal entity, you represent and warrant that you are authorized to bind such entity.
• You must not be a resident, citizen, or located in any jurisdiction subject to comprehensive international sanctions, trade embargoes, or listed on the Financial Action Task Force (FATF) high-risk jurisdictions list (including, but not limited to, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine).
• You must not be listed on any relevant sanctions registry, including the United States Department of the Treasury Office of Foreign Assets Control (OFAC) Specially Designated Nationals (SDN) list, the United Nations Security Council Sanctions list, or the European Union / UK Consolidated Sanctions lists.
• You agree to provide accurate, current, and verifiable information during account registration and throughout any identity verification (KYC) procedure required under our AML & Compliance Policy.

3. Nature of Escrow Agency & Tri-Party Relationship

CryptoEscrowDesk functions solely as a neutral, independent digital asset escrow agent. The rights, duties, and obligations of the Platform are strictly limited to those expressly set forth in these Terms and the applicable Escrow Instructions.

You explicitly acknowledge and agree that:

• The Platform is not a party to the Underlying Transaction between the Buyer and Seller. We do not endorse, guarantee, warrant, or assume liability for the quality, safety, legality, merchantability, or fitness for purpose of any goods, services, or digital property traded between users.
• Our role is limited to securing the digital assets in escrow, verifying on-chain confirmations, facilitating authenticated communication between the parties, releasing funds upon verified satisfaction of release conditions, or resolving disputes pursuant to Section 8.
• No agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship is created between the Platform and any Buyer, Seller, or third party.

4. Transaction Formation & Binding Escrow Instructions

An escrow transaction on CryptoEscrowDesk proceeds through a structured, multi-step lifecycle governed by our immutable state machine:

1. Creation: The initiating party (Buyer or Seller) creates a new transaction draft defining the title, description of deliverables, transaction currency, deal amount, fee allocation, and counterparty contact email. A unique Transaction Reference (e.g. ESC-XXXXXX) is generated.
2. Counterparty Acceptance: The invited counterparty receives notification and must review and explicitly accept the proposed terms. Until accepted, the transaction remains in a non-binding pending state.
3. Deposit Assignment: Once accepted, our system generates a unique, dedicated deposit address for the specific cryptocurrency and blockchain network selected.
4. Funding Verification: The Buyer transmits the designated digital asset amount to the assigned deposit address. Platform operators manually verify the transaction hash, blockchain confirmations, and ledger entries before marking the transaction funded.
5. Binding Commitment: Upon transition to funded status, the Escrow Instructions become irrevocably binding on both parties. Terms may not be unilaterally amended, altered, or canceled except by mutual electronic agreement or formal administrative dispute resolution.

5. Digital Asset Deposits & Blockchain Network Rules

The Platform currently supports designated cryptocurrencies and token networks as configured in our system:

Critical Network & Address Policies

• Network Mismatch Warning: You must send funds exclusively via the exact blockchain network specified in the transaction details (e.g., sending USDT via TRC20 to an ERC20 address will result in permanent loss). The Platform is under no obligation to recover assets transmitted over unsupported chains (e.g. BSC, Arbitrum, Polygon, Solana, or testnets).
• Recovery Fee for Cross-Chain Errors: In the rare event that recovery of misdirected tokens is technically feasible, the Platform reserves the right to charge an administrative recovery fee equal to the network gas costs plus up to 10% of the recovered asset value.
• Network (Miner/Gas) Fees: The Buyer is responsible for paying the outbound miner/gas fee levied by the sending wallet or exchange when depositing into escrow. The platform deducts standard network miner fees from outbound disbursements as required by blockchain conditions.

6. Performance, Delivery & Inspection Period

Once the transaction status is marked funded, the Seller is formally notified to perform delivery of the contracted goods, services, accounts, domain names, or digital assets.

Seller Delivery Obligations

• The Seller must perform delivery strictly within the agreed timeframe specified in the Escrow Instructions.
• Upon completing delivery, the Seller must log in to the Platform, mark the transaction as delivered, and provide verifiable proof of delivery in the transaction message thread (e.g., tracking numbers, cryptographic domain transfer authorization codes, account transfer confirmations, API access keys, or completed milestone deliverables).

Buyer Inspection Period & Deemed Acceptance

• Upon the Seller marking the transaction delivered, the Inspection Period commences immediately. Unless customized by mutual agreement, the default Inspection Period is twenty-four (24) to seventy-two (72) hours depending on the transaction type.
• The Buyer is obligated to diligently inspect, examine, and test the delivered items or completed services during this window.
• Deemed Acceptance: If the Buyer fails to either confirm delivery or submit a formal Dispute Notice prior to the expiration of the Inspection Period (and after reminder notices sent by the Platform), the Buyer is deemed to have irrevocably accepted the delivery, and the Platform may release the Escrow Property to the Seller.

7. Fund Disbursement, Payouts & Release Rules

Escrow Property held by CryptoEscrowDesk is disbursed only under strictly audited, immutable ledger conditions:

• Release to Seller: Executed upon the Buyer’s affirmative electronic confirmation of delivery, or upon expiration of the Inspection Period pursuant to the deemed acceptance rules in Section 6. Funds are sent directly to the Seller’s verified payout wallet address.
• Refund to Buyer: Executed if the Seller fails to deliver, if both parties mutually agree in writing to cancel the transaction before fulfillment, or pursuant to a dispute determination in favor of the Buyer.
• Dual-Approval Security Thresholds: Transactions exceeding internal risk thresholds or high-value amounts require dual administrative authorization and cold-wallet security review before outbound broadcast, ensuring maximum institutional safety.
• Finality of Blockchain Payouts: Once an outbound cryptocurrency transaction is broadcast to the relevant blockchain network and generates an immutable transaction hash (TxID), the disbursement is final, irreversible, and complete.

8. Dispute Resolution & Administrative Arbitration

In the event that the Buyer and Seller cannot agree on whether the terms of the Underlying Transaction have been satisfied, either party may trigger formal platform arbitration by opening a dispute inside the transaction interface.

Arbitration Procedure & Standards

1. Evidence Review: A human compliance and operations arbitrator reviews the original Escrow Instructions, transaction messages, delivery receipts, domain registrar logs, tracking data, digital signatures, and third-party validation sources.
2. Standard of Adjudication: Disputes are adjudicated based on the preponderance of credible evidence against the explicit terms agreed in the transaction description.
3. Determination Outcomes: The arbitrator may order:
   • Full Release: If the Seller demonstrates conclusive proof of complete fulfillment per the agreed terms.
   • Full Refund: If the Seller failed to deliver, delivered materially defective/counterfeit goods, or violated core deal requirements.
   • Split / Partial Disbursement: If partial delivery occurred or both parties agree to a compromised settlement amount.
4. Finality of Platform Decision: The Platform’s administrative determination is final and binding with respect to the disposition of the Escrow Property held by the Platform, without prejudice to either party’s independent statutory rights or civil claims against each other in a court of competent jurisdiction.

9. Escrow Fees & Network Costs

The Platform charges a clear, transparent escrow fee calculated as a percentage of the total transaction amount:

• Standard Escrow Fee: The platform fee rate in effect is 1% of the gross transaction value, clearly displayed on the transaction summary screen prior to acceptance and detailed on our Fees Page.
• Fee Allocation: By default, the escrow fee is added to the Buyer’s deposit amount so that the Seller receives the net agreed purchase price upon release. Parties may agree to split the fee by adjusting the principal transaction amount accordingly.
• Earned & Non-Refundable: Escrow fees are earned upon verification of the incoming deposit and completion of custodial setup. In the event of a cancellation or refund after funding verification, the Platform reserves the right to retain the platform escrow fee to cover operational, compliance, and ledger costs.
• Zero Hidden Charges: There are no account maintenance fees, dispute filing charges, or conversion surcharges.

10. Prohibited Activities & Acceptable Use Policy

You agree not to use the Platform, its API, or any escrow service for any unlawful, fraudulent, or harmful purposes. Strictly prohibited transactions include, but are not limited to:

• Illicit Goods & Controlled Substances: Narcotics, prescription drugs, hazardous chemicals, illegal firearms, ammunition, or weapons.
• Cybercrime & Stolen Property: Ransomware payments, extortion proceeds, botnets, DDoS services, stolen credit cards, compromised bank logins, or unauthorized corporate data leaks.
• Exploitative Content: Child sexual abuse material (CSAM), non-consensual imagery, human trafficking, or terrorism financing.
• Financial Scams & Unlicensed Activity: Ponzi schemes, pyramid structures, fraudulent ICOs, unregistered investment solicitations, or credit repair scams.
• Anonymity Obfuscation Tools: Direct settlement to or from decentralized coin mixers, privacy tumblers (e.g. Tornado Cash, ChipMixer), or darknet marketplace escrow systems.
• Sanctions Evasion: Transactions intended to evade, bypass, or circumvent US, EU, UN, or UK financial sanctions.

The Platform reserves the right to immediately freeze any transaction suspected of involving prohibited activities, terminate the associated user accounts, and submit formal Suspicious Activity Reports to competent law enforcement agencies in accordance with our AML & Compliance Policy.

11. Digital Asset Volatility & Protocol Risks

By using CryptoEscrowDesk, you expressly understand and accept the unique technical and economic risks inherent in digital assets:

• Price Volatility: Cryptocurrency exchange rates fluctuate continuously against fiat currencies (e.g. USD, EUR). The Platform holds Escrow Property strictly in the specific cryptocurrency deposited (e.g., 1 BTC deposited is held as 1 BTC). We do not provide currency hedging, conversion guarantees, or compensation for market price fluctuations occurring during the escrow period.
• Protocol Hard Forks & Airdrops: In the event of a blockchain hard fork, network split, or token airdrop occurring while assets are held in escrow, the Platform is under no obligation to support, claim, distribute, or credit newly generated tokens or forked assets.
• Network Congestion & Chain Halts: The Platform is not responsible for transaction broadcast delays or elevated miner fee requirements caused by blockchain network congestion, validator halts, consensus reorganizations, or zero-day smart contract protocol exploits.

12. Security, Address Verification & User Responsibilities

The security of your account and transaction payouts depends fundamentally on your adherence to standard security hygiene:

• Credential Confidentiality: You are solely responsible for safeguarding your login credentials, password, and session security. Never share your password or two-factor authentication tokens.
• Address Verification Duty: You must diligently verify every character of any cryptocurrency deposit address or payout destination address before submitting. Beware of clipboard-hijacking malware and phishing websites. The Platform is never liable for funds sent to an incorrect address provided by a user.
• Direct Navigation: Always verify that you are accessing the official domain URL. Never access CryptoEscrowDesk via unverified links sent in direct messages, Telegram chats, or unsolicited emails.

13. Disclaimers of Warranties & Limitation of Liability

“AS IS” Basis: TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE PLATFORM, ITS SERVICES, SOFTWARE, AND LEDGER ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Liability Cap

IN NO EVENT SHALL CRYPTOESCROWDESK, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF CRYPTOCURRENCY VALUE, LOSS OF DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE PLATFORM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE PLATFORM FOR ANY CLAIM ARISING OUT OF A SPECIFIC ESCROW TRANSACTION SHALL BE STRICTLY LIMITED TO THE LESSER OF: (A) THE TOTAL ESCROW FEE ACTUALLY COLLECTED BY THE PLATFORM FOR THAT TRANSACTION; OR (B) THE ESCROW AMOUNT ACTUALLY HELD IN CUSTODY FOR THAT TRANSACTION.

14. Indemnification

You agree to defend, indemnify, and hold harmless CryptoEscrowDesk, its parents, subsidiaries, affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or related to:

• Your breach of or non-compliance with any provision of these Terms;
• Your violation of any applicable law, regulation, or international sanctions regime;
• Any dispute, breach of contract, or claim arising directly between you and a transaction counterparty in connection with an Underlying Transaction; or
• Your infringement or misappropriation of any third-party intellectual property, privacy, or contractual rights.

15. Account Suspension, Freezes & Termination

The Platform reserves the right to immediately suspend, restrict, freeze, or terminate your account and any pending escrow transactions under any of the following circumstances:

• We are commanded to do so by a valid subpoena, court order, or binding directive from a competent regulatory or law enforcement authority;
• We detect reasonable indicators of fraud, money laundering, terrorist financing, or prohibited transaction activity under our AML Policy;
• The transaction or account is subject to pending litigation, investigation, or official regulatory inquiry;
• You attempt to bypass, circumvent, or compromise platform security controls, rate limits, or audit logging.

16. Governing Law, Informal Escalation & Arbitration

Governing Law: These Terms and any dispute, controversy, or claim arising out of or relating to this Agreement, the Platform, or the digital asset escrow services shall be governed by and construed in accordance with the laws of the State of Delaware and applicable United States federal law, without regard to conflict of law principles or the United Nations Convention on Contracts for the International Sale of Goods.

Informal Dispute Resolution: Prior to filing any formal legal proceeding, you agree to contact our support and compliance team at info@cryptoescrowdesk.com to attempt to resolve any dispute or claim informally in good faith for a period of at least thirty (30) calendar days.

Binding Commercial Arbitration: If the dispute cannot be resolved informally within thirty (30) days, the dispute shall be resolved through final, binding, and confidential individual commercial arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, or by the International Centre for Dispute Resolution (ICDR) for non-U.S. residents. The seat of arbitration shall be Wilmington, Delaware, USA. The language of arbitration shall be English.

Class Action Waiver: YOU AND CRYPTOESCROW DESK LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

17. Miscellaneous & Contact Information

• Entire Agreement: These Terms, together with our Privacy Policy, AML Policy, and any confirmed Escrow Instructions, constitute the entire agreement between you and the Platform regarding the subject matter herein.
• Severability: If any provision of these Terms is determined by an arbitrator or court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be severed without affecting the validity and enforceability of any remaining provisions.
• Amendments: We reserve the right to modify or update these Terms at any time. Material revisions will be indicated by updating the “Last Updated” date at the top of this page. Continued use of the Platform following published modifications constitutes full acceptance.
• Official Legal Notice & Service of Process: Formal legal notices, subpoenas, and court correspondence must be directed in writing to:
  CryptoEscrow Desk LLC
  Attn: Legal Department & Registered Agent
  300 Delaware Avenue, Suite 210, Wilmington, DE 19801, USA
  Email: info@cryptoescrowdesk.com | Tel: +1 (813) 586-4511